[{"data":1,"prerenderedAt":295},["ShallowReactive",2],{"doku:en:richtlinien-anhang\u002Fhilfe-microsoft-policies-remoteassistance-ra-solicit":3},{"seite":4,"start":40,"leiste":41,"bereich":294,"zurueck":294,"weiter":294},{"sprache":5,"rel":6,"zu":7,"id":8,"titel":9,"titelHtml":9,"beschreibung":10,"kennzeile":11,"imMenue":12,"html":13,"ueberschriften":14},"en","richtlinien-anhang\u002Fhilfe-microsoft-policies-remoteassistance-ra-solicit","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Fhilfe-microsoft-policies-remoteassistance-ra-solicit","referenz-hilfe-microsoft-policies-remoteassistance-ra-solicit","Configure Solicited Remote Assistance","This computer-scoped Group Policy setting controls Solicited Windows Remote Assistance.","since 0.9.8.11",false,"\u003Ch2 id=\"purpose\">Purpose\u003C\u002Fh2>\n\u003Cdetails class=\"doku-klappbox\">\u003Csummary>Show registry keys (5)\u003C\u002Fsummary>\u003Cdiv class=\"doku-klappbox-inhalt\">\n\u003Cul>\n\u003Cli>\u003Ccode>HKLM\\Software\\policies\\Microsoft\\Windows NT\\Terminal Services\\fAllowToGetHelp\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>\u003Ccode>HKLM\\Software\\policies\\Microsoft\\Windows NT\\Terminal Services\\fAllowFullControl\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>\u003Ccode>HKLM\\Software\\policies\\Microsoft\\Windows NT\\Terminal Services\\MaxTicketExpiry\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>\u003Ccode>HKLM\\Software\\policies\\Microsoft\\Windows NT\\Terminal Services\\MaxTicketExpiryUnits\u003C\u002Fcode>\u003C\u002Fli>\n\u003Cli>\u003Ccode>HKLM\\Software\\policies\\Microsoft\\Windows NT\\Terminal Services\\fUseMailto\u003C\u002Fcode>\u003C\u002Fli>\n\u003C\u002Ful>\n\u003C\u002Fdiv>\u003C\u002Fdetails>\n\u003Cp>This computer-scoped Group Policy setting controls Solicited Windows Remote Assistance. When \u003Ccode>fAllowToGetHelp=1\u003C\u002Fcode>, users can invite another person to help them. Windows supports invitations sent by email or file transfer and connections initiated through compatible instant messaging programs. Setting \u003Ccode>fAllowToGetHelp=0\u003C\u002Fcode> prevents users from requesting assistance through these methods.\u003C\u002Fp>\n\u003Cp>These settings are \u003Ccode>REG_DWORD\u003C\u002Fcode> values. When the policy is enabled, the additional values determine the permitted session mode and invitation properties:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ccode>fAllowFullControl=1\u003C\u002Fcode> permits a helper to request remote control. When \u003Ccode>fAllowFullControl=0\u003C\u002Fcode>, the helper can only view the computer.\u003C\u002Fli>\n\u003Cli>\u003Ccode>MaxTicketExpiry\u003C\u002Fcode> specifies how long an invitation created through email or file transfer remains valid.\u003C\u002Fli>\n\u003Cli>\u003Ccode>MaxTicketExpiryUnits\u003C\u002Fcode> selects the corresponding unit: \u003Ccode>0\u003C\u002Fcode> means minutes, \u003Ccode>1\u003C\u002Fcode> means hours, and \u003Ccode>2\u003C\u002Fcode> means days.\u003C\u002Fli>\n\u003Cli>\u003Ccode>fUseMailto=1\u003C\u002Fcode> selects the Mailto standard, in which the recipient accesses the invitation through an Internet link. \u003Ccode>fUseMailto=0\u003C\u002Fcode> selects Simple MAPI (SMAPI), which attaches the invitation to the email message.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>If the policy is not configured, users can control Solicited Remote Assistance and its options through Windows System Properties.\u003C\u002Fp>\n\u003Ch2 id=\"notes\">Notes\u003C\u002Fh2>\n\u003Ch3 id=\"additional-effects\">Additional effects\u003C\u002Fh3>\n\u003Cp>The policy applies only to sessions initiated by a user's request or invitation. It does not enable Offer (Unsolicited) Remote Assistance or authorize a designated support group to connect without an invitation.\u003C\u002Fp>\n\u003Cp>The maximum ticket time limits how long an invitation can be used to establish a connection. It is not a maximum session duration and does not terminate an established session when the invitation expires.\u003C\u002Fp>\n\u003Ch3 id=\"security\">Security\u003C\u002Fh3>\n\u003Cp>A valid invitation provides another person with an intended path to the user's interactive session. A longer validity period therefore increases the time during which a forwarded or intercepted invitation might be used. Invitation data and its associated access information should be disclosed only to a trusted recipient.\u003C\u002Fp>\n\u003Cp>With \u003Ccode>fAllowFullControl=1\u003C\u002Fcode>, a connected helper can provide input within the session and may operate applications or access data available to the signed-in user. However, \u003Ccode>fAllowFullControl\u003C\u002Fcode> does not grant a Windows user right, an administrator account, or unrestricted file access. Administrative actions remain subject to Windows permissions and User Account Control.\u003C\u002Fp>\n\u003Cp>With \u003Ccode>fAllowFullControl=0\u003C\u002Fcode>, the helper can view the shared desktop through Remote Assistance but cannot control it. View-only access can still expose confidential information displayed on the screen during the session.\u003C\u002Fp>\n\u003Ch3 id=\"possible-side-effects\">Possible side effects\u003C\u002Fh3>\n\u003Cp>Remote Assistance connections can fail when the required Windows Firewall rules are not available, even if this policy is enabled.\u003C\u002Fp>\n\u003Cp>The selected email method must be supported by the email application in use. An incompatible selection can prevent invitations from being created or processed correctly. The email-method option is unavailable on Windows Vista, where SMAPI is the only supported method.\u003C\u002Fp>\n\u003Cp>Disabling this policy prevents users from creating invitations for classic Solicited Windows Remote Assistance through email, file transfer, or compatible instant messaging programs. It does not configure other remote-support products such as Quick Assist, Remote Desktop, or Microsoft Intune Remote Help.\u003C\u002Fp>\n\u003Ch3 id=\"notes-1\">Notes\u003C\u002Fh3>\n\u003Cp>\u003Ccode>fAllowToGetHelp\u003C\u002Fcode> is the policy's primary value. The other listed values represent policy options and have their intended effect only in conjunction with enabled Solicited Remote Assistance.\u003C\u002Fp>\n\u003Cp>The underlying Group Policy setting and classic Windows Remote Assistance also existed in earlier Windows releases.\u003C\u002Fp>\n\u003Ch3 id=\"microsoft-documentation\">Microsoft documentation\u003C\u002Fh3>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Flearn.microsoft.com\u002Fen-us\u002Fwindows\u002Fclient-management\u002Fmdm\u002Fpolicy-csp-remoteassistance#solicitedremoteassistance\">Microsoft Learn: RemoteAssistance Policy CSP — SolicitedRemoteAssistance\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Flearn.microsoft.com\u002Fen-us\u002Fwindows-hardware\u002Fcustomize\u002Fdesktop\u002Funattend\u002Fmicrosoft-windows-remoteassistance-exe\">Microsoft Learn: Microsoft-Windows-RemoteAssistance-Exe\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Flearn.microsoft.com\u002Fen-us\u002Fwindows-hardware\u002Fcustomize\u002Fdesktop\u002Funattend\u002Fmicrosoft-windows-remoteassistance-exe-fallowfullcontrol\">Microsoft Learn: fAllowFullControl\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Flearn.microsoft.com\u002Fen-us\u002Fwindows-hardware\u002Fcustomize\u002Fdesktop\u002Funattend\u002Fmicrosoft-windows-remoteassistance-exe-maxticketexpiry\">Microsoft Learn: MaxTicketExpiry\u003C\u002Fa>\u003C\u002Fp>\n\u003Cp>\u003Ca href=\"https:\u002F\u002Flearn.microsoft.com\u002Fen-us\u002Fwindows-hardware\u002Fcustomize\u002Fdesktop\u002Funattend\u002Fmicrosoft-windows-remoteassistance-exe-maxticketexpiryunits\">Microsoft Learn: MaxTicketExpiryUnits\u003C\u002Fa>\u003C\u002Fp>\n\u003Ch2 id=\"see-also\">See also\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>\u003Ca href=\"\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-netzwerk-freigaben#e-acb15b183b\">Entry in the reference\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n",[15,19,22,26,29,32,34,37],{"ebene":16,"id":17,"text":18},2,"purpose","Purpose",{"ebene":16,"id":20,"text":21},"notes","Notes",{"ebene":23,"id":24,"text":25},3,"additional-effects","Additional effects",{"ebene":23,"id":27,"text":28},"security","Security",{"ebene":23,"id":30,"text":31},"possible-side-effects","Possible side effects",{"ebene":23,"id":33,"text":21},"notes-1",{"ebene":23,"id":35,"text":36},"microsoft-documentation","Microsoft documentation",{"ebene":16,"id":38,"text":39},"see-also","See also","\u002Fen\u002Fdocumentation",[42,62,74,82,130,150,166,182,206,222,238],{"titel":43,"pfad":44,"seiten":45},"Getting started","erste-schritte",[46,50,54,58],{"rel":47,"titel":48,"zu":49},"erste-schritte\u002Fwas-ist-setup-foundry","Setup Foundry","\u002Fen\u002Fdocumentation\u002Ferste-schritte\u002Fwas-ist-setup-foundry",{"rel":51,"titel":52,"zu":53},"erste-schritte\u002Finstallation","Installing Setup 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apps","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fapps-entfernen",{"rel":111,"titel":112,"zu":113},"konfiguration\u002Fauswaehlen","Selecting applications","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fauswaehlen",{"rel":115,"titel":116,"zu":117},"konfiguration\u002Frichtlinien","Policies","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Frichtlinien",{"rel":119,"titel":120,"zu":121},"konfiguration\u002Fpc-informationen","PC information","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fpc-informationen",{"rel":123,"titel":124,"zu":125},"konfiguration\u002Fnamensschema","Naming scheme","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fnamensschema",{"rel":127,"titel":128,"zu":129},"konfiguration\u002Finstall-assist-gestalten","Design the Install Assist","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Finstall-assist-gestalten",{"titel":131,"pfad":132,"seiten":133},"Installation","installationsmedien",[134,138,142,146],{"rel":135,"titel":136,"zu":137},"installationsmedien\u002Fusb-stick","Create a USB drive","\u002Fen\u002Fdocumentation\u002Finstallationsmedien\u002Fusb-stick",{"rel":139,"titel":140,"zu":141},"installationsmedien\u002Fiso-erstellen","Creating an ISO","\u002Fen\u002Fdocumentation\u002Finstallationsmedien\u002Fiso-erstellen",{"rel":143,"titel":144,"zu":145},"installationsmedien\u002Fvhd-erstellen","Create VHD","\u002Fen\u002Fdocumentation\u002Finstallationsmedien\u002Fvhd-erstellen",{"rel":147,"titel":148,"zu":149},"installationsmedien\u002Finstall-assist","Install Assist on the target computer","\u002Fen\u002Fdocumentation\u002Finstallationsmedien\u002Finstall-assist",{"titel":151,"pfad":152,"seiten":153},"Machines","pruefmaschine",[154,158,162],{"rel":155,"titel":156,"zu":157},"pruefmaschine\u002Fhyper-v-berechtigungen","Hyper-V permissions","\u002Fen\u002Fdocumentation\u002Fpruefmaschine\u002Fhyper-v-berechtigungen",{"rel":159,"titel":160,"zu":161},"pruefmaschine\u002Fverwenden","Use the test machine","\u002Fen\u002Fdocumentation\u002Fpruefmaschine\u002Fverwenden",{"rel":163,"titel":164,"zu":165},"pruefmaschine\u002Ferstellen","Create a machine","\u002Fen\u002Fdocumentation\u002Fpruefmaschine\u002Ferstellen",{"titel":167,"pfad":168,"seiten":169},"Editions","editionen",[170,174,178],{"rel":171,"titel":172,"zu":173},"editionen\u002Fvergleich","Editions at a glance","\u002Fen\u002Fdocumentation\u002Feditionen\u002Fvergleich",{"rel":175,"titel":176,"zu":177},"editionen\u002Flizenz-aktivieren","Activate a license","\u002Fen\u002Fdocumentation\u002Feditionen\u002Flizenz-aktivieren",{"rel":179,"titel":180,"zu":181},"editionen\u002Faktivierungen-zuruecksetzen","Reset activations","\u002Fen\u002Fdocumentation\u002Feditionen\u002Faktivierungen-zuruecksetzen",{"titel":183,"pfad":184,"seiten":185},"Troubleshooting","fehler",[186,190,194,198,202],{"rel":187,"titel":188,"zu":189},"fehler\u002Fusb","USB drive problems","\u002Fen\u002Fdocumentation\u002Ffehler\u002Fusb",{"rel":191,"titel":192,"zu":193},"fehler\u002Fiso","ISO import problems","\u002Fen\u002Fdocumentation\u002Ffehler\u002Fiso",{"rel":195,"titel":196,"zu":197},"fehler\u002Fhyperv","Hyper-V problems","\u002Fen\u002Fdocumentation\u002Ffehler\u002Fhyperv",{"rel":199,"titel":200,"zu":201},"fehler\u002Finstall-assist","When Setup fails on the target computer","\u002Fen\u002Fdocumentation\u002Ffehler\u002Finstall-assist",{"rel":203,"titel":204,"zu":205},"fehler\u002Fantwortdatei","The answer 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tasks","\u002Fen\u002Fdocumentation\u002Fwindows-anhang\u002Faufgaben",{"rel":235,"titel":236,"zu":237},"windows-anhang\u002Fapps","App packages","\u002Fen\u002Fdocumentation\u002Fwindows-anhang\u002Fapps",{"titel":239,"pfad":240,"seiten":241},"Policy appendix","richtlinien-anhang",[242,246,250,254,258,262,266,270,274,278,282,286,290],{"rel":243,"titel":244,"zu":245},"richtlinien-anhang\u002Frichtlinien","Policy reference","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien",{"rel":247,"titel":248,"zu":249},"richtlinien-anhang\u002Frichtlinien-office-haertung","Office hardening","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-office-haertung",{"rel":251,"titel":252,"zu":253},"richtlinien-anhang\u002Frichtlinien-edge-internet-explorer","Edge and Internet Explorer","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-edge-internet-explorer",{"rel":255,"titel":256,"zu":257},"richtlinien-anhang\u002Frichtlinien-virenschutz-angriffsflaechen","Virus protection and attack surface","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-virenschutz-angriffsflaechen",{"rel":259,"titel":260,"zu":261},"richtlinien-anhang\u002Frichtlinien-netzwerk-freigaben","Network and file sharing","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-netzwerk-freigaben",{"rel":263,"titel":264,"zu":265},"richtlinien-anhang\u002Frichtlinien-datenschutz-telemetrie","Privacy and telemetry","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-datenschutz-telemetrie",{"rel":267,"titel":268,"zu":269},"richtlinien-anhang\u002Frichtlinien-protokollierung-ueberwachung","Logging and auditing","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-protokollierung-ueberwachung",{"rel":271,"titel":272,"zu":273},"richtlinien-anhang\u002Frichtlinien-anmeldung-konten","Sign-in and accounts","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-anmeldung-konten",{"rel":275,"titel":276,"zu":277},"richtlinien-anhang\u002Frichtlinien-geraete-wechselmedien","Devices and removable media","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-geraete-wechselmedien",{"rel":279,"titel":280,"zu":281},"richtlinien-anhang\u002Frichtlinien-kernschutz","Kernel protection","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-kernschutz",{"rel":283,"titel":284,"zu":285},"richtlinien-anhang\u002Frichtlinien-laufwerksverschluesselung","Drive encryption","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-laufwerksverschluesselung",{"rel":287,"titel":288,"zu":289},"richtlinien-anhang\u002Frichtlinien-windows-update","Windows Update","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-windows-update",{"rel":291,"titel":292,"zu":293},"richtlinien-anhang\u002Frichtlinien-grundeinstellungen","Defaults and privacy settings","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-grundeinstellungen",null,1793199131280]