[{"data":1,"prerenderedAt":278},["ShallowReactive",2],{"doku:en:fehler\u002Finstall-assist":3},{"seite":4,"start":25,"leiste":26,"bereich":168,"zurueck":276,"weiter":277},{"sprache":5,"rel":6,"zu":7,"id":8,"titel":9,"titelHtml":9,"beschreibung":10,"kennzeile":11,"imMenue":12,"html":13,"ueberschriften":14},"en","fehler\u002Finstall-assist","\u002Fen\u002Fdocumentation\u002Ffehler\u002Finstall-assist","fehler-install-assist","When Setup fails on the target computer","How technicians reach a command prompt and the logs in WinPE after a failure.","since 0.9.8.4",true,"\u003Ch2 id=\"when-there-is-no-message\">When there is no message\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>\n\u003Cp>\u003Cstrong>Windows Setup has aborted, and only the wallpaper is left on the screen.\u003C\u002Fstrong> The Install Assist finished its work and started Setup; Setup then stopped with an error. What you see now depends on the version that built the medium.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>From 0.9.8.4 on:\u003C\u002Fstrong> The Install Assist shows the console window again when it ends, on every path, including after an error or a crash. After handing over to Windows Setup it sits behind Setup and can be reached with Alt+Tab; if the assistant ends with an error, it stays in the foreground. That window holds a command prompt, and it also holds the failure report if the assistant itself could not start. From here you reach the logs, see below.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>With media from 0.9.8.3 or earlier:\u003C\u002Fstrong> The console stays hidden, and Alt+Tab does not list it. There is no way to reach a command prompt afterwards. Boot from the medium again and, on the next run, take the fallback path in the next point before you click "Yes, erase everything. Go!".\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>Fallback path: open a command prompt and start the assistant in a window.\u003C\u002Fstrong> While the Install Assist card is on the screen, press \u003Cstrong>Ctrl+Alt+S\u003C\u002Fstrong>. The card closes and a command prompt opens. There is no other way to the command prompt; the computer name field accepts only letters, digits and hyphens.\u003C\u002Fp>\n\u003Cp>Then start the assistant from the command prompt in window mode:\u003C\u002Fp>\n\u003Cpre>\u003Ccode>X:\\Tools\\InstallAssist\\install_assist.exe --windowed DRIVE:\\ DRIVE:\\ X:\\\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Cp>Replace \u003Ccode>DRIVE\u003C\u002Fcode> with the letter of the installation medium, the drive holding \u003Ccode>setup.exe\u003C\u002Fcode> and \u003Ccode>original-autounattend.xml\u003C\u002Fcode>, for example \u003Ccode>D:\\\u003C\u002Fcode>. The letter is not fixed in WinPE; check it with \u003Ccode>dir D:\\\u003C\u002Fcode> and try the next letters if needed. Both arguments name the same drive because the medium keeps Setup and the answer file in the same place.\u003C\u002Fp>\n\u003Cp>In window mode the assistant does not hide the console. The card appears as a normal window, you confirm in it as usual, and after Setup ends the command prompt is still there. Window mode is a development mode: the window does not fill the screen, and on a small screen you may have to move it.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003Cli>\n\u003Cp>\u003Cstrong>The Install Assist does not start at all, and the console shows an exit code.\u003C\u002Fstrong> Then the assistant itself failed before Setup ran. The console shows a failure report with the exit code, the program file and the origin of the assistant. The same report is written to the file \u003Ccode>install_assist_startfehler.txt\u003C\u002Fcode> on the installation medium; if the medium cannot be written to, the file is under \u003Ccode>X:\\\u003C\u002Fcode>.\u003C\u002Fp>\n\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cdiv class=\"warning custom-block\">\u003Cp class=\"custom-block-title\">Caution\u003C\u002Fp>\n\u003Cp>Do not close the console window in WinPE. It is the last running shell; when it ends, the computer restarts, and the logs under \u003Ccode>X:\\\u003C\u002Fcode> are lost, because \u003Ccode>X:\\\u003C\u002Fcode> is a drive in memory.\u003C\u002Fp>\n\u003C\u002Fdiv>\n\u003Ch2 id=\"for-support\">For support\u003C\u002Fh2>\n\u003Cp>Copy the logs from the command prompt to the installation medium or to a second drive before you restart the computer:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Ccode>X:\\Windows\\Panther\\setupact.log\u003C\u002Fcode> and \u003Ccode>X:\\Windows\\Panther\\setuperr.log\u003C\u002Fcode>, the Windows Setup logs in WinPE\u003C\u002Fli>\n\u003Cli>\u003Ccode>C:\\$WINDOWS.~BT\\Sources\\Panther\u003C\u002Fcode>, if Setup has already written to the hard disk\u003C\u002Fli>\n\u003Cli>\u003Ccode>autounattend.xml\u003C\u002Fcode> from the installation medium, the answer file the assistant wrote\u003C\u002Fli>\n\u003Cli>\u003Ccode>install_assist_startfehler.txt\u003C\u002Fcode>, if that file was created\u003C\u002Fli>\n\u003Cli>the Setup Foundry version that built the medium, when the error occurred, and a photo of the screen\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>An example for copying, if the medium is drive \u003Ccode>D:\\\u003C\u002Fcode>:\u003C\u002Fp>\n\u003Cpre>\u003Ccode>mkdir D:\\logs\ncopy X:\\Windows\\Panther\\*.log D:\\logs\\\n\u003C\u002Fcode>\u003C\u002Fpre>\n\u003Ch2 id=\"see-also\">See also\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>\u003Ca href=\"\u002Fen\u002Fdocumentation\u002Finstallationsmedien\u002Finstall-assist\">Install Assist on the target computer\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"\u002Fen\u002Fdocumentation\u002Finstallationsmedien\u002Fusb-stick\">Create a USB drive\u003C\u002Fa>\u003C\u002Fli>\n\u003Cli>\u003Ca href=\"\u002Fen\u002Fdocumentation\u002Freferenz\u002Fdiagnose-und-protokolle\">Diagnostics and logs\u003C\u002Fa>\u003C\u002Fli>\n\u003C\u002Ful>\n",[15,19,22],{"ebene":16,"id":17,"text":18},2,"when-there-is-no-message","When there is no message",{"ebene":16,"id":20,"text":21},"for-support","For support",{"ebene":16,"id":23,"text":24},"see-also","See also","\u002Fen\u002Fdocumentation",[27,47,59,67,115,135,151,167,188,204,220],{"titel":28,"pfad":29,"seiten":30},"Getting started","erste-schritte",[31,35,39,43],{"rel":32,"titel":33,"zu":34},"erste-schritte\u002Fwas-ist-setup-foundry","Setup Foundry","\u002Fen\u002Fdocumentation\u002Ferste-schritte\u002Fwas-ist-setup-foundry",{"rel":36,"titel":37,"zu":38},"erste-schritte\u002Finstallation","Installing Setup Foundry","\u002Fen\u002Fdocumentation\u002Ferste-schritte\u002Finstallation",{"rel":40,"titel":41,"zu":42},"erste-schritte\u002Fschnellstart","Quick start","\u002Fen\u002Fdocumentation\u002Ferste-schritte\u002Fschnellstart",{"rel":44,"titel":45,"zu":46},"erste-schritte\u002Fablauf","How it works","\u002Fen\u002Fdocumentation\u002Ferste-schritte\u002Fablauf",{"titel":48,"pfad":49,"seiten":50},"Setup","wizard",[51,55],{"rel":52,"titel":53,"zu":54},"wizard\u002Fuebersicht","The setup wizard","\u002Fen\u002Fdocumentation\u002Fwizard\u002Fuebersicht",{"rel":56,"titel":57,"zu":58},"wizard\u002Fsystemanforderungen","System requirements","\u002Fen\u002Fdocumentation\u002Fwizard\u002Fsystemanforderungen",{"titel":60,"pfad":61,"seiten":62},"Setup in detail","einrichtung-detail",[63],{"rel":64,"titel":65,"zu":66},"einrichtung-detail\u002Fwindows-quelle","Import an ISO","\u002Fen\u002Fdocumentation\u002Feinrichtung-detail\u002Fwindows-quelle",{"titel":68,"pfad":69,"seiten":70},"Foundry","konfiguration",[71,75,79,83,87,91,95,99,103,107,111],{"rel":72,"titel":73,"zu":74},"konfiguration\u002Fprofile","Profiles","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fprofile",{"rel":76,"titel":77,"zu":78},"konfiguration\u002Fquellen","Sources","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fquellen",{"rel":80,"titel":81,"zu":82},"konfiguration\u002Fbenutzer","Configuring users","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fbenutzer",{"rel":84,"titel":85,"zu":86},"konfiguration\u002Fbilder","Background picture and logo","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fbilder",{"rel":88,"titel":89,"zu":90},"konfiguration\u002Fwindows-bereinigen","Cleaning up Windows","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fwindows-bereinigen",{"rel":92,"titel":93,"zu":94},"konfiguration\u002Fapps-entfernen","Removing apps","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fapps-entfernen",{"rel":96,"titel":97,"zu":98},"konfiguration\u002Fauswaehlen","Selecting applications","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fauswaehlen",{"rel":100,"titel":101,"zu":102},"konfiguration\u002Frichtlinien","Policies","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Frichtlinien",{"rel":104,"titel":105,"zu":106},"konfiguration\u002Fpc-informationen","PC information","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fpc-informationen",{"rel":108,"titel":109,"zu":110},"konfiguration\u002Fnamensschema","Naming scheme","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Fnamensschema",{"rel":112,"titel":113,"zu":114},"konfiguration\u002Finstall-assist-gestalten","Design the Install Assist","\u002Fen\u002Fdocumentation\u002Fkonfiguration\u002Finstall-assist-gestalten",{"titel":116,"pfad":117,"seiten":118},"Installation","installationsmedien",[119,123,127,131],{"rel":120,"titel":121,"zu":122},"installationsmedien\u002Fusb-stick","Create a USB drive","\u002Fen\u002Fdocumentation\u002Finstallationsmedien\u002Fusb-stick",{"rel":124,"titel":125,"zu":126},"installationsmedien\u002Fiso-erstellen","Creating an ISO","\u002Fen\u002Fdocumentation\u002Finstallationsmedien\u002Fiso-erstellen",{"rel":128,"titel":129,"zu":130},"installationsmedien\u002Fvhd-erstellen","Create VHD","\u002Fen\u002Fdocumentation\u002Finstallationsmedien\u002Fvhd-erstellen",{"rel":132,"titel":133,"zu":134},"installationsmedien\u002Finstall-assist","Install Assist on the target computer","\u002Fen\u002Fdocumentation\u002Finstallationsmedien\u002Finstall-assist",{"titel":136,"pfad":137,"seiten":138},"Machines","pruefmaschine",[139,143,147],{"rel":140,"titel":141,"zu":142},"pruefmaschine\u002Fhyper-v-berechtigungen","Hyper-V permissions","\u002Fen\u002Fdocumentation\u002Fpruefmaschine\u002Fhyper-v-berechtigungen",{"rel":144,"titel":145,"zu":146},"pruefmaschine\u002Fverwenden","Use the test machine","\u002Fen\u002Fdocumentation\u002Fpruefmaschine\u002Fverwenden",{"rel":148,"titel":149,"zu":150},"pruefmaschine\u002Ferstellen","Create a machine","\u002Fen\u002Fdocumentation\u002Fpruefmaschine\u002Ferstellen",{"titel":152,"pfad":153,"seiten":154},"Editions","editionen",[155,159,163],{"rel":156,"titel":157,"zu":158},"editionen\u002Fvergleich","Editions at a glance","\u002Fen\u002Fdocumentation\u002Feditionen\u002Fvergleich",{"rel":160,"titel":161,"zu":162},"editionen\u002Flizenz-aktivieren","Activate a license","\u002Fen\u002Fdocumentation\u002Feditionen\u002Flizenz-aktivieren",{"rel":164,"titel":165,"zu":166},"editionen\u002Faktivierungen-zuruecksetzen","Reset activations","\u002Fen\u002Fdocumentation\u002Feditionen\u002Faktivierungen-zuruecksetzen",{"titel":168,"pfad":169,"seiten":170},"Troubleshooting","fehler",[171,175,179,183,184],{"rel":172,"titel":173,"zu":174},"fehler\u002Fusb","USB drive problems","\u002Fen\u002Fdocumentation\u002Ffehler\u002Fusb",{"rel":176,"titel":177,"zu":178},"fehler\u002Fiso","ISO import problems","\u002Fen\u002Fdocumentation\u002Ffehler\u002Fiso",{"rel":180,"titel":181,"zu":182},"fehler\u002Fhyperv","Hyper-V problems","\u002Fen\u002Fdocumentation\u002Ffehler\u002Fhyperv",{"rel":6,"titel":9,"zu":7},{"rel":185,"titel":186,"zu":187},"fehler\u002Fantwortdatei","The answer file","\u002Fen\u002Fdocumentation\u002Ffehler\u002Fantwortdatei",{"titel":189,"pfad":190,"seiten":191},"Reference","referenz",[192,196,200],{"rel":193,"titel":194,"zu":195},"referenz\u002Fbekannte-probleme","Known issues","\u002Fen\u002Fdocumentation\u002Freferenz\u002Fbekannte-probleme",{"rel":197,"titel":198,"zu":199},"referenz\u002Fdiagnose-und-protokolle","Diagnostics and logs","\u002Fen\u002Fdocumentation\u002Freferenz\u002Fdiagnose-und-protokolle",{"rel":201,"titel":202,"zu":203},"referenz\u002Fglossar","Glossary","\u002Fen\u002Fdocumentation\u002Freferenz\u002Fglossar",{"titel":205,"pfad":206,"seiten":207},"Windows appendix","windows-anhang",[208,212,216],{"rel":209,"titel":210,"zu":211},"windows-anhang\u002Fdienste","Services","\u002Fen\u002Fdocumentation\u002Fwindows-anhang\u002Fdienste",{"rel":213,"titel":214,"zu":215},"windows-anhang\u002Faufgaben","Scheduled tasks","\u002Fen\u002Fdocumentation\u002Fwindows-anhang\u002Faufgaben",{"rel":217,"titel":218,"zu":219},"windows-anhang\u002Fapps","App packages","\u002Fen\u002Fdocumentation\u002Fwindows-anhang\u002Fapps",{"titel":221,"pfad":222,"seiten":223},"Policy appendix","richtlinien-anhang",[224,228,232,236,240,244,248,252,256,260,264,268,272],{"rel":225,"titel":226,"zu":227},"richtlinien-anhang\u002Frichtlinien","Policy reference","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien",{"rel":229,"titel":230,"zu":231},"richtlinien-anhang\u002Frichtlinien-office-haertung","Office hardening","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-office-haertung",{"rel":233,"titel":234,"zu":235},"richtlinien-anhang\u002Frichtlinien-edge-internet-explorer","Edge and Internet Explorer","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-edge-internet-explorer",{"rel":237,"titel":238,"zu":239},"richtlinien-anhang\u002Frichtlinien-virenschutz-angriffsflaechen","Virus protection and attack surface","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-virenschutz-angriffsflaechen",{"rel":241,"titel":242,"zu":243},"richtlinien-anhang\u002Frichtlinien-netzwerk-freigaben","Network and file sharing","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-netzwerk-freigaben",{"rel":245,"titel":246,"zu":247},"richtlinien-anhang\u002Frichtlinien-datenschutz-telemetrie","Privacy and telemetry","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-datenschutz-telemetrie",{"rel":249,"titel":250,"zu":251},"richtlinien-anhang\u002Frichtlinien-protokollierung-ueberwachung","Logging and auditing","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-protokollierung-ueberwachung",{"rel":253,"titel":254,"zu":255},"richtlinien-anhang\u002Frichtlinien-anmeldung-konten","Sign-in and accounts","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-anmeldung-konten",{"rel":257,"titel":258,"zu":259},"richtlinien-anhang\u002Frichtlinien-geraete-wechselmedien","Devices and removable media","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-geraete-wechselmedien",{"rel":261,"titel":262,"zu":263},"richtlinien-anhang\u002Frichtlinien-kernschutz","Kernel protection","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-kernschutz",{"rel":265,"titel":266,"zu":267},"richtlinien-anhang\u002Frichtlinien-laufwerksverschluesselung","Drive encryption","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-laufwerksverschluesselung",{"rel":269,"titel":270,"zu":271},"richtlinien-anhang\u002Frichtlinien-windows-update","Windows Update","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-windows-update",{"rel":273,"titel":274,"zu":275},"richtlinien-anhang\u002Frichtlinien-grundeinstellungen","Defaults and privacy settings","\u002Fen\u002Fdocumentation\u002Frichtlinien-anhang\u002Frichtlinien-grundeinstellungen",{"titel":181,"zu":182},{"titel":186,"zu":187},1793199123652]